General Questions
Our old factory is local in Dongguan City, Guangdong Province, about 8000 m2. Meanwhile we are founding a new factory in Hubei Province, it will be started to produce at the beginning of the Y2023.
For module produce, there are 3 automatic COG bonding line, 2 semi-automatic COG bonding line.
Yes, we have ISO9001, ISO14001, ISO45001, and IATF16949.
Yes, our product is 100% ROHS compliant. We can provide ROHS verification for our products. We also provide REACH report due to project requirement.
Sales Questions
Yes, MOQ policy only for MP order.
And different part is with different MOQ. We will indicate it in the quotation.
Once the preliminary drawing is confirmed, the sample of standard items could be provided within 2 weeks, and 3-4 weeks for customized items.
Normally, it is 4-6 weeks.
We can support EXW SHENZHEN, FOB SHENZHEN, EXW HONGKONG.
Product Questions
Yes, the general operating temperature range of our product is -20~70C, some parts can meet -30~80C even 85C.
For monochrome display and cover lens, you can customize any shape like round, hexagon or other abnormal shape.
Yes, It is specific solution for water-drop applicable. Please tell it at the project beginning of solution discussion.
After-Sales Questions
Yes. when the customer feedback or return any abnormal product, our after-sales team will do analyze it and reply with analysis report. 3D or 8D reports is available.